Terms and Conditions

Introduction

TagMango Private Limited, including its subsidiaries, affiliates, associate/group companies and licensors welcomes you to its Platform, https://www.tagmango.com.

These Terms (as defined below) set out the essential terms and conditions that govern: (i) our relationship with you and clearly define and document our rights, responsibilities, and obligations; (ii) your access to and use of the Platform and the Services (as defined below) provided by the Company; and (iii) the transactions and activities undertaken by you pursuant to the Services. These Terms are incorporated into and form part of the contract between you and us, including when you register yourself with us.

Terms and Conditions

These Terms constitute an electronic record within the meaning of Applicable Law (as defined below) and do not require any physical or digital signatures. These Terms are published in compliance with, and are governed by, the provisions of Indian law, including but not limited to: (i) the Indian Contract Act, 1872; and (ii) the (Indian) Information Technology Act, 2000 and the rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 and the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.

Please read these Terms carefully before using the Platform and the Services. These Terms apply to all Users of the Platform and the Services, irrespective of the mode and the manner in which they have accessed the Platform and the Services.

Use of the Platform and Services is available only to Persons (as defined below) who can enter into legally binding contracts under Applicable Law. The Services are not targeted towards, nor intended for use by, anyone under the age of 18 (Eighteen) years or anyone who is disqualified or not competent to enter into a contract under the Indian Contract Act, 1872 or any other Applicable Law. By using the Platform or the Services, you represent and warrant that you are 18 (Eighteen) years of age or older and competent to enter into a contract. If you are under the age of 18 (Eighteen) or not competent to enter into a contract, you shall not, under any circumstances or for any reason, use the Platform or the Services. We may, in our sole discretion, refuse to offer the Services to any Person and/or change its eligibility criteria at any time.

You are solely responsible for ensuring that these Terms are in compliance with all Laws applicable to you and the right to access the Platform and the Services is revoked where the Platform or the Services is prohibited or to the extent offering, sale or provision of the Platform and the Services conflicts with any Applicable Law.

The Platform is operated and controlled by us in India, and the content provided on or accessible through the Platform is not directed to any other jurisdiction or country, including any jurisdiction or country where such distribution or use would be contrary to Law or that would subject the Company to any registration or other requirement within such jurisdiction or country. Access to the Platform/Services from countries, territories, and jurisdictions where such access is illegal, is prohibited.

If you are using the Services on behalf of an entity, company, or other organization/association, you represent and warrant that you: (i) have the authority to bind such entity, company or organization/association to these Terms; and (ii) agree to be bound by these Terms on behalf of such entity, company or organization/association.

If you are using the Services on behalf of any other Person (whether under his authority or otherwise), you represent and warrant that you: (i) have the authority to bind such Person to these Terms; and (ii) agree to be bound by these Terms on behalf of such Person.

Vising, browsing, accessing, or using the Platform and/or the Services constitutes your unconditional acceptance and agreement to be bound by these Terms.

The Company reserves the right, at any time and from time to time, to amend, modify, revise, update, suspend, remove and/or otherwise change these Terms without prior notice to you. All such amendments and modifications shall take effect immediately when posted on the Platform. By continuing to access or browse the Platform or use the Services after any such amendments or modifications, you agree to be bound by such amended or modified Terms. For this reason, we encourage you to review these Terms whenever you access the Platform or use the Services. If you do not agree to any change to these Terms, you must immediately stop using the Platform and the Services.

Notwithstanding anything contained herein, we may, in our sole discretion, refuse to offer or suspend the Services to any Person for any reason.

Definitions and Interpretation

Communications

When you access or use the Platform and/or the Services or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records (including SMS) from us periodically and as and when required, irrespective of whether you are registered under the Do not Disturb registry under Telecom Regulatory Authority of India, Government of India (TRAI) or not. Your act of accessing, browsing, or using the Platform and/or the Services, or by contacting us through any means or medium, or engaging us to provide the Services constitutes a “verifiable request” by you authorising us to call or send messages, to your telephone numbers provided to or registered with us, with respect to the Services. We reserve the right to communicate with you by email or by such other mode of communication, electronic or otherwise.

You understand that as part of your registration process as well as in course of your use of the Platform, you may receive SMS messages from the Company on your registered mobile number. The Company may also send onetime passwords, subscription confirmations, payment confirmations cancellation confirmations, updates on features of the Platform, updates of the Creator’s Services or any such other information relevant for the transactions undertaken by you, via SMS or by voice call on the contact number given by you at the time of subscribing to our Service or via email given by you at the time of subscribing to our Service. Please note that the Company will send these SMS messages only to the mobile number and email address that you provide on the Platform. It is your responsibility to ensure that you provide the correct number and email address for the transaction you wish to enter. Further, the Company may also send notifications and reminders to you with respect to your subscriptions for the features and services that you may be using on the Platform. You hereby consent to receive such messages from the Company.

The User hereby unconditionally consents that such communications via SMS, email and/ or voice call by the Company is: (i) upon the request and authorization of the User; (ii) ‘transactional’ and not an ‘unsolicited commercial communication’ as per the guidelines of TRAI; and (iii) in compliance with the relevant guidelines of TRAI or such other Governmental Authority. The User shall indemnify the Company against all Losses incurred by the Company in the event any action is taken by TRAI or any other Person or Governmental Authority due to any compliant raised or made by the User against the Company with respect to the communications mentioned above or due to a wrong number or email address being provided by the User for any reason whatsoever.

Use of the platform/ services and limited role of the company

The Platform is a technology-based platform provided by the Company that enables Subscribers to connect with Creators and purchase or subscribe to the Creator’s Services. The Platform is a medium that Subscribers and Creators utilize to meet and interact with one another for their transactions. By subscribing to the Creator’s Services of the relevant Creator, the Subscriber agrees to obtain the Creator’s Services offered by such Creator as per the terms agreed between the Subscriber and the Creator.

The Platform is accessible to be all visitors and Users. “Registered Users” are Users who have registered themselves by creating an account on the Platform by providing the Company with certain information and who can log on to the Platform by providing their confidential information and password. “Non-Registered Users” are users who are not registered with the Platform but may access information on the Platform. Certain features of the Platform are available to Registered Users only.

A Subscriber may use the Platform to: (i) viewing the information about a Creator: (ii) purchasing or subscribing to the Creator’s Services and paying the professional or consultancy or other fee to the Creator; (iii) schedule an in-person appointment, or reserving a session, with a Creator; and (iv) interact privately with a Creator, including by using the tools and feature available on the Platform.

A Creator may use the Platform to: (i) publish his profile, including his picture, name, qualification, education, professional memberships, background, personal statement, skills, talents, expertise, experience, specialization, and consultation, professional or other fees; (ii) have private interactions with his Subscribers including by using the tools and feature available on the Platform; (iii) conduct workshops and other activities for the Users as may be agreed with the Company; (iv) contribute education material and other information relevant to his domain which the Company may, with or without modification, in its sole discretion, publish on the Platform. The profile of the Creators will be accessible to all Users, including Registered Users as well as Non-Registered Users.

The Platform and the Services have been designed for informational purposes only, as a medium to enable a Subscriber to connect with a Creator and subscribe to the Creator’s Services. You specifically understand, acknowledge, and agree that: (i) the Company itself does not provide any Creator’s Services; (ii) the Platform does not, directly, or indirectly, engage in the business of providing the Creator’s Services; and (iii) nothing contained in these Terms or on the Platform shall be construed to mean that the Company is engaged in the business of the Creator’s Services.

The display on the Platform of a Creator or a Creator’s Service does not, in any way or manner, imply, suggest, or constitute a recommendation by the Company of that Creator or Creator’s Services or any sponsorship or approval of the Company by such Creator, or any affiliation between such Creator and the Company. The Company's role is limited to providing the Platform for: (i) for hosting and publishing the Creator’s Content; (ii) enabling the Creators to publish their profile; (iii) connecting the Subscribers with the Creators and for private interactions and transactions between the Subscribers and the Creators; and (iv) facilitating collection and disbursal of consultation or professional fee of the Creators. The Company acts as an intermediary only and as such it functions within the introducing capacity. The Company is not and cannot be a party to or control in any manner any transaction between the Subscribers and the Creators. Being an intermediary, the Company has no responsibility and/or liability in respect of the content and transactions on the Platform including any Creator’s Content or the interactions or transactions between the Creators and the Users.

Further, you specifically understand, acknowledge, and agree that the Platform and the Services is not: (i) sponsoring, promoting or recommending any Creator or the Creator’s Services; (ii) an invitation to offer to buy or subscribe for any Creator’s Services provided by the Creator; (iii) offering the Creator’s Services for sale or soliciting any offer to buy or sell Creator’s Services; (iv) recommending any person to enter into any transaction of whatsoever with a Creator; (v) grading or rating any Creator; and (vi) intended to provide any professional advice or other opinions on any of the Creator’s Services.

The Company does not have the obligation to pre-screen or monitor the Creator’s Content at any time. The Company: (i) cannot take responsibility or control the Creator’s Content and other information provided or made available by the Creators on the Platform; (ii) does not examine, verify, research, endorse, validate or certify the Creator’s Content and any other information submitted/uploaded by the Creators on the Platform nor assumes that all Creator’s Content and other information will be complete, accurate, truthful, trustworthy and reliable; (iii) the cannot and does not warrant or guarantee the accuracy of the Creator’s Content and any other information submitted/uploaded by the Creator on the Platform; and (iv) does not offer any advice with respect to any Creator’s Services.

The Company is not a provider of any of the Creator’s Services and has no responsibility or liability whatsoever for the Creator’s Services provided or not provided by any Creator. The Creator’s Services are owned, controlled, operated, managed and/or made available by the Creators either directly or through their representatives and/or agents. The Creators are solely responsible for the Creator Services. The Company makes no representations or warranties regarding the Creator’s Services, including their standards or availability. The Company publishes the Creator Services, including prices, made available by, or obtained from the Creators. Your interaction and transactions with any Creator accessed through the Platform is at your own risk and the Company does not bear any responsibility whatsoever. The Subscribers shall research upon the Creators and avail the Creator’s Services based on such due diligence. The Company strongly recommends that you use the information found on the Platform as an initial starting point for conducting your own research and due diligence on the profiled /featured Creators in order to determine your own personal opinion about such Creators before initiating, undertaking and concluding a transaction with such Creators. Given that the Company does not research, verify, endorse, represent, warrant, or guarantee the truthfulness, completeness, accuracy, reliability, or veracity of any content and information on the Platform, including Creator’s Content, and that you are not relying on the Company for any Creator’s Content or Creator’s Services, you alone are solely responsible for determining whether the Creator’s Service, is appropriate or suitable for you based on your objectives, circumstance and independent judgement.

The Subscribers expressly acknowledge, understand, and agree that any transaction for the purchase or subscription of any of the Creator’s Services is solely between the Subscriber and the relevant Creator and that the Company does not guarantee and is not responsible or liable in any way for the delivery, quality, reliability, safety, legality or any other aspect of such Creator Services or the transaction between the Subscriber and the relevant Creator. Your engagement in any such transaction with a relevant Creator is at your sole risk. The Company is not responsible for screening, censoring or otherwise controlling transactions between you and any relevant Creator, including whether the transaction is legal and valid as per Applicable Laws. You are solely responsible for verifying the accuracy and correctness of your transactions with any relevant Creator. Further, the Company does not take part in the negotiation or execution of any transaction related to or in connection with any Creator’s Services between the Subscriber and the relevant Creator. All commercial and contractual terms are offered by and agreed to between the Subscribers and the Creators alone, which commercial and contractual terms include without limitation the nature and kind of the Creator’s Services, date, period and mode of delivery of the Creator’s Services, warranties related to the Creator’s Services, the price, discounts and benefits offered, refunds, cancellations, payment methods, payment terms, documentation requirement such other rules and regulations of the Creators. The Company does not have any control and does not determine or advise or in any way involve itself in the offering or acceptance of such commercial and contractual terms between the Subscribers and the Creators. You shall be solely responsible and liable to determine and agree upon the manner and terms and conditions for the transactions you enter into with the relevant Creator. The Company: (i) shall not, in any manner whatsoever, be responsible for any non-performance or breach of any contract entered into between the Subscribers and the Creators; (ii) bears no liability to any Subscriber or Person for any failure of a Creator to fulfil his obligations under any deal or transaction entered into between them; (iii) cannot and does not guarantee that the concerned Subscriber and/or the Creator to a deal or transaction will perform any deal or transaction concluded pursuant to the Services; and (iv) shall not and is not required to mediate or resolve any dispute or disagreement between the Subscribers and/or the Creators and/or any third Persons.

You agree to abide by the Creator’s Terms and Conditions imposed by any Creator with whom you elect to deal or transact with. You understand that any violation of any such Creator Terms and Conditions may result in cancellation/termination of the Creator’s Services purchased or subscribed by you and you being denied access to the applicable Creator Services. Any changes which you want to make with respect to a relevant Creator Service (including cancellations and refunds) or other issues which you may face with respect to any relevant Creator Service purchased by you should be resolved by you directly with the relevant Creator from whom you purchased the Creator Service. The Company has no responsibility whatsoever for any arrangements you make with any Creator as a result of your use of the Services and/or the Platform. In the event that you encounter any problems with any transaction which you make or attempt to make via the Services, you acknowledge and agree that you should resolve that issue directly with the relevant Creator and that your sole remedy in such circumstances, including any refund, lies with the relevant Creator and not with the Company. The Creator Terms and Conditions will set out what rights you have against the Creator and will explain their liability to you in the event of any issues or disputes arising with such Creator. In the event of a conflict between these Terms and the Creator Terms and Conditions, these Terms shall prevail.

All features, content, specifications, and prices of the Creator’s Services described, published or depicted on the Platform are subject to change without notice. Photographs and illustrations and other promotional material on the Platform are for promotional purposes only and they do not represent any benefit that will be included in any arrangements made by you. The inclusion of any Creator’s Service on the Platform at a particular time does not imply or warrant that such Creator’s Service will be available at any time. The Creator’s Services are subject to availability and can be withdrawn at any time and from time to time.

The Company does not and is not under an obligation to pre-screen or monitor or examine and verify the Creator’s Content, Content of the Users, or the Creator’s Services at any time. However, the Company may, under the following among other circumstances, access, view, or listen to Creator’s Content, Content of the Users, or the Creator’s Services: (i) where required by Applicable Law; (ii) to provide the Services; (ii) to respond to support requests; (iii) to detect, prevent, or otherwise address fraud, security, unlawful, or technical issues; and (iv) enforce the Terms. The Company may also install automated systems or use other technologies to analyze all Content provided, uploaded, or posted on the Platform. The Company also reserves its absolute right to remove any Content from the Platform, including Creator’s Content if the Company determines in its sole discretion that such Content is in violation of these Terms or any Applicable Law and/or industry practices. Further, if the Company suspects any illegal, wrongful or fraudulent activity on the Platform by any User, notwithstanding any other rights the Company may have, the Company reserves the right to inform the relevant Governmental or law enforcement authorities. The Company will cooperate in all investigative procedures or requests for access / information initiated by any such Governmental or law enforcement authorities.

The Company shall not be liable for any delay, failure, non-performance or deficiencies in the Services and such delay, failure, non-performance or deficiency shall not constitute the Company’s failure to meet the requirements detailed in these Terms, to the extent that any such failure is attributable to: (i) Force Majeure; (ii) User’s acts or omissions (including, among other things, violations of law, willful misconduct, negligent acts or breach of these Terms); (iii) acts or omissions of third parties related to the Users; (iv) acts or omissions of the directors, employees, officers, advisors, sub-contractors, supplies, vendors, agents and representatives of the Users; (v) restrictions/constraints imposed by Applicable Laws; (vi) a failure by the User to provide the Company, immediately, with any information or other material reasonably requested by the Company; (vii) any inaccurate or misleading information supplied by the User to the Company and upon which the Company relies; (viii) the User’s failure to take such corrective action which forms a part of the User’s responsibility, as may be reasonably requested and identified by the Company to the User; and (ix) such other reasons not attributable to the Company.

Notwithstanding anything contained in these Terms, the Company shall not be required to provide a Service to the extent the provision thereof would violate or contravene any Applicable Law.

The Company may, at its sole discretion, introduce new services and modify some or all of the existing Services. The Company reserves the right to introduce a fee or revise the fee for the Services offered. The Company also reserves the right, with or without prior notice, to: (i) limit the availability of or to discontinue any Service; (ii) impose conditions on the use of Services; (iii) refuse to provide any User with any Services.

While the Company continuously work towards keeping the Platform functional, you hereby acknowledge that technical failures are a part of any program. We shall take adequate steps to keep the Platform running and in the event of any unforeseen problems or technical malfunction of our network, servers, computer systems or equipment, or software or on account of technical problems or traffic congestion on the internet or combination thereof, we will take the necessary measures to remedy the problem. However, we do not assume any liability whatsoever in respect of any Loss arising directly or indirectly to you, including but not limited to loss of profit, loss of data, or loss of opportunity arising out of such unforeseen events and/or technical malfunction.

Use of the Services requires a supporting environment, including internet access, compatible hardware, and software, and may also require periodic updates to your browser, mobile application, hardware, and/or other software. You agree that meeting these requirements is your sole responsibility and such requirements may change from time to time.

All Users shall use the Platform and the features provided by the Platform in compliance with all Applicable Laws. You will not use the Platform, or any feature provided by the Platform for any purposes not intended under these Terms. You shall be responsible and liable to the Company for all actions, claims, proceedings, and Losses incurred by the Company arising out of, or in any way connected with, your use of the Services, the Platform or breach of these Terms.

Registration

In order to access the Platform and the Services you have to sign up or subscribe for the Services by registering for or having an account on the Platform in the manner and by following the process prescribed by the Company ("Account). You must provide accurate and complete information as required by the Company to create an Account. To access the Platform, the User will be provided a onetime password (“OTP”) on the mobile number registered by the User with the Company. The Company shall in no way be held responsible or liable for delay, failure and/or untimely delivery of OTP due network congestions, network failure, systems failure, or any other reasons beyond the reasonable control of the Company or its service provider(s). The User shall be responsible for maintaining the confidentiality of the OTP and shall not share or disclose it to any other Person. The Creator shall be solely responsible for the activity that occurs under its Account, regardless of whether the activities are undertaken by the Creator, or a third party.

You shall be responsible for undertaking the proper supervision, control and management of your access and use of the Platform and the Services, including in conformity with these Terms. The Company shall not be liable for any loss or damage as a result of your failure to keep your Account secure.

Licenses

Subject to these Terms, we grant each User a non-exclusive, revocable, non-sub-licensable, non-transferable, and limited license to access and use the Platform and the Services (including through the Account, where applicable), solely for the purpose of using the Services in accordance with these Terms. You shall not distribute, sell, license, rent or otherwise exploit your username and password for accessing your Account in any manner whatsoever.

A User shall not, either directly or indirectly: (i) copy, adapt, alter, modify, translate, localize, merge and/or create derivative works of the Platform; (ii) decompile, disassemble, reverse engineer, reduce the Platform to human perceptible form and/or otherwise attempt to determine its underlying source code; (iii) alter, obscure, deface, remove, conceal and/or otherwise interfere with any eye-readable or machine-readable marking on the Platform which refers to the Company as the owner, author or developer of the Platform and all proprietary and intellectual property rights contained therein; (iv) distribute, provide, lease, lend, use and/or allow others to use the Platform to or for the benefit of any third parties; and (v) provide the use of the Platform in any service bureau, time-sharing or facilities management arrangement and/or otherwise use the Platform to provide services to third parties.

A User shall not, either directly or indirectly, use the Company’s Technology in any manner whatsoever to create or develop any platform similar to the Platform or that competes with the Platform.

The Company requires certain licenses from the Users to their Content, including in order to operate and enable the Platform and the Services. When you upload your Content to the Platform, you grant us a nonexclusive license to use your Content for the purposes of the providing the Services.

When a Creator uploads the Creator’s Content onto the Platform, the Creator automatically grants: (i) to the Company a non-exclusive license to use the Creator’s Content for the purposes set out in these Terms, including publishing the Creator’s Content on the Platform and sub-licensing (through multiple levels) the Creator’s Content to the Company’s affiliates, partners, vendors, sub-contractors and other service providers; and (ii) to the Subscribers a non-exclusive license to use the Creator’s Content for the purposes for which it was provided or made available to them.

Fee, Payments, Billings and Refunds

User content

All content created, added, uploaded, submitted, distributed, communicated, or posted on the Platform by Users (collectively "User Content"), whether publicly posted or privately transmitted, is the sole responsibility of the User/Person who originated such User Content. The Platform permits the submission of User Content and the hosting, sharing, and/or publishing of such User Content. Notwithstanding anything contained herein, the User shall be solely responsible for the User’s own User Content and the consequences of posting or publishing them. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all Applicable Laws.

You acknowledge that all User Content accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any User Content you access on the Platform or through the Services is or will continue to be accurate. The Company does not and will not claim any ownership over or rights to the User Content, except to the extent stated herein.

In connection with the User Content, the User affirms, represents, and/or warrants that: (i) the User owns or has the necessary licenses, rights, consents, permissions and authorizations to use and authorise the Company to use, all User Content, including to enable the Company to include and use the User Content for the purposes and in the manner contemplated by these Terms; (ii) the User has the written consent, authorisation, release and/or permission of each and every identifiable individual person in the User Content to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of the User Content in the manner contemplated by these Terms; and (iii) the Company will not be subjected to any claim, actions, liabilities, loss and damage as a result of its use of the User Content.

By submitting any User Content to the Platform, you hereby do and shall grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sub-licensable and transferable license to use, aggregate, reproduce, distribute, display, perform, and otherwise fully exploit such User Content in connection with the Platform, the Services and our (and our successors' and assigns') businesses, including without limitation for promoting and redistributing, part or all of the Platform or the Services in any media formats and through any media channels (including, without limitation, third party websites and feeds), and including after your termination of your arrangement with us or the Services.

By submitting any User Content to the Platform, you also hereby do and shall grant each User (only to the extent such User Content is accessible to other Users) a non-exclusive license to access any of your User Content that is available to such User on the Platform, and to use such User Content, including after your termination of your arrangement with us or the Services.

For clarity, the foregoing licenses granted to us, and our Users does not affect your other ownership or license rights in your User Content, including the right to grant additional licenses to your User Content, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third-party rights, including without limitation, any privacy rights, publicity rights, copyrights, trademarks, contractual rights, or any other intellectual property or proprietary rights.

The Company: (i) cannot control the User Content and other information provided by the Users which is made available on the Platform; (ii) does not research, endorse, validate, or certify the User Content and any other information submitted/uploaded by Users on the Platform nor assumes that all User Content and information will be complete, accurate, truthful, trustworthy, and reliable; and (iii) expressly disclaims any and all liability in connection with User Content.

As mandated by Regulation 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, all Users are hereby informed that a User shall not to host, display, upload, modify, publish, transmit, store, update or share any information that: (i) belongs to another person and to which the User does not have any right; (ii) is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, libelous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force; (iii) is harmful to child; (iv) infringes any patent, trademark, copyright or other proprietary rights; (v) violates any law for the time being in force; (vi) deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact; (vii) impersonates another person; (viii) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; (ix) contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; and (x) is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.

Mandatory Rules of Conduct

As a condition of your use of the Platform and the Services, you promise and undertake not to use the Services for any purpose that is prohibited by these Terms. You are responsible for all of your activities in connection with the Services and the activities of any Person who uses your Account or who uses your computers, systems, mobiles, machines, communication devices, network and others’ applications and resources.

By using the Platform and the Services, you agree specifically that: (i) you will use your own independent and informed judgement before making any transaction, interactions or communication on the Platform; (ii) you do not expect the Company to, and understand that the Company does not, evaluate, confirm, verify or endorse any content, whether viewed on the Platform or otherwise or otherwise conduct its own independent due diligence; (iii) you are not relying on the Content, or any data and information that appears on the Platform to make any decision related to your transactions; (iv) you are solely responsible for complying with any Applicable Law regarding any transaction carried out through the Platform; (v) you will obtain such professional advice as is appropriate to protect your interest; (vi) there is a great risk of incurring losses and damages as a result of any transaction undertaken through the Platform and that you are willing to undertake this risk at your own will; and (vii) any decision taken by you pursuant to the use of the Services are at your own will and risk and you are able to bear the loss after completely understanding the risks involved in such transactions.

You agree that you shall not (directly or indirectly) submit, upload, provide, transmit, distribute, post, store, link, or otherwise share content, information, data, software, and/or materials on the Platform or through the Services that: (i) you do not have the right, authority or license to make available, whether under Law, contract or otherwise; (ii) is unlawful, threating, abusive, harassing, defamatory, libelous, deceptive, fraudulent, tortious, offensive, profane, contains or depicts pornography, or is otherwise inappropriate as determined by us, in our sole discretion; (iii) is false, misleading, untruthful or inaccurate; (iv) is invasive of another’s privacy; (v) violates the publicity or proprietary or intellectual property rights of third parties; (vi) impersonates any person or entity, including any of our employees, agents, representatives, sub-contractors or partners or falsely states or otherwise misrepresents your affiliation with any Person or expresses or implies that the Company endorses any statement you make; (vii) includes anyone’s identification documents or sensitive financial information or any personal information about another individual or any information that may be used to track, contact or impersonate that individual; (viii) discloses or provides information protected under any Law, agreement or fiduciary relationship, including but not limited to proprietary or confidential information of others, insider information or material, or non-public information; (ix) constitutes unauthorized or unsolicited advertising; (x) violates any Law; (xi) would give rise to criminal or civil liability (under tort or otherwise); (xii) that encourages conduct that constitute an offense or that encourages or provides instructional information about illegal activities; (xiii) has the potential to create liability for us; (xiv) could cause us to lose, in whole or in part, our relationship with our Users, clients, business partners, licensors, services providers or other suppliers; (xv) interferes with or disrupts the operation of the Platform/Services or the servers or networks used to make the Platform/Services available, or violate any requirements, procedures, policies or regulations of such networks; and (xvi) threatens the unity, integrity, defense, security or sovereignty of any country, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

You shall not (directly or indirectly): (i) disclose any sensitive, proprietary or confidential information, about yourself or anyone else or knowingly disseminate information that you know, reasonably ought to know, to be confidential in nature, in violation of any duty of confidentiality which you are subject to; (ii) misrepresent the source of your content; (iii) use the Platform or the Service in violation of any Applicable Law or otherwise in violation of any Applicable Law which you may be subject to; (iv) use the Service in a manner that would violate the lawful privacy rights of any Person or to publish or republish defamatory or libelous statements, or to harass or embarrass any person; (v) use the Service in a manner which could cause loss, damage or personal injury to any Person; (vi) use the Service for any fraudulent or unlawful purpose or for the promotion of illegal activities; (vii) use the Services if you are a competitor of the Company or for reasons that are in competition with the Company; (viii) use the Services, the Content or its features and services in any manner that could interrupt, damage, disable, overburden or impair the Services or interfere with any other Persons use and enjoyment of the Services; (ix) bypass, circumvent or attempt to bypass or circumvent any measures we may use to prevent or restrict access to the Services (or other computer systems, resources or networks connected to the Services); (x) run any form of auto-responder or “spam” on the Services; (xi) use manual or automated software, device, or other processes to “crawl” or “spider” any page of the Platform; (xii) obtain or attempt to gain unauthorized access to other computer systems, resources, materials, information or any services available on or through the Platform through any means, including through means not intentionally made publically available or provided for through the Platform; (xiii) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party service providers’) infrastructure; (xiv) interfere or attempt to interfere with the proper working of the Platform and Services or any activities conducted on the Platform; (xv) use the Services to distribute, receive communications or data gleaned from, or execute any action directed by any type of injuries code, including but not limited to: (a) trojans, (b) key loggers, (c) viruses, (d) malware, (e) botnets, (f) denial of service attacks,(g) flood or mail bombs,(h) logic bombs, or (i) other actions which the Company reserves the sole right to determine to be malicious in intent; (xvi) make improper use of our Services or submit false reports of abuse or misconduct; (xvii) disparage, tarnish or otherwise harm the Company, including the Platform and the Services; (xviii) offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force; and (xix) use the Platform or the Service in violation of these Terms or otherwise take any action in violation of our guidelines and policies.

In using the Services, you must comply with, and refrain from violations of, any right of any other Persons, Law or contractual duty, including without limitation Laws forbidding: (i) distribution of child pornography;(ii) forgery, identity theft, misdirection or interference with electronic communications; (iii) invasion of privacy; (iv) unlawful sending of commercial electronic message or other marketing or electronic communications; (v) securities violations, wire fraud, money laundering, or terrorist activities; or (vi) false advertising, propagating or profiting from fraudulent and unfair schemes.

You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services (including without limitation any application); (ii) modify, translate, or otherwise create derivative works of any part of the Services; and/or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder.

You shall abide by all Applicable Laws with respect to the use of the Platform and Services.

Any activity that you are prohibited from performing under these Terms is equally prohibited to anyone using your Account, computers, systems, mobiles, machines, communication devices, network and others’ applications and resources to access the Services.

You shall: (i) be fully responsible for the acts of others utilizing your access to the Services, and will be held responsible for violations of the Services by your sub-Users or Persons who gain access to the Services using your Account, computers, systems, mobiles, machines, communication devices, network and others applications and resources; (ii) utilize proper security protocols, such as setting strong passwords and access control mechanisms, safeguarding access to all logins and passwords, and verifying the trustworthiness of the Persons who are entrusted with access to your Account, computers, systems, mobiles, machines, communication devices, network and others applications and resources and information; (iii) notify all Persons who receive access to the Services of the provisions of these Terms, and inform them that these Terms are binding upon them; and (iv) notify the Company if and when you learn of security breaches regarding the Services, and shall aid in any investigation or legal action that is taken by authorities and/or the Company to cure the security breach.You shall assume full legal responsibility for any access and use of the Services, and in the event of any breach of this duty resulting in legal claim against the Company, you shall defend, indemnify, and hold the Company harmless from all claims and damages arising therefrom.

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to: (i) satisfy any Applicable Law, legal process or governmental request; (ii) enforce these Terms, including investigation of potential violation hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues; (iv) respond to your support request; and (v) protect the rights, property or safety of us, our Users and the public.

You are solely responsible for any reliance by you on the Services or other use you make of the Services. Comments, suggestion, feedback, ideas, material, or other information sent or transmitted to the Company, either through the Platform, email or otherwise (collectively “Feedback”), shall be deemed to be and treated as non-proprietary and non-confidential. Subject to the conditions described in the Company’s Privacy Policy, the Company shall have no obligation of any kind with respect to such Feedback and shall be free to use and distribute the Feedback to others without limitation, including for developing and marketing the Services. The Company reserves the right to publish or use the Feedback for promotional or other purpose without any further permission, notice or payment of any kind to the User. All such Feedback will be the property of the Company. The Company reserves the right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell or assign the Feedback in any way as it deems fit, including but not limited to copying in whole or in part, creating derivative works from, distributing and displaying any Feedback in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works, or using the Feedback within or in connection with the Company’s products or services. If you provide a Feedback, you represent and warrant that you own or otherwise control the rights to the Feedback. You further represent and warrant that such Feedback does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You shall not use a false email, address, impersonate any Person, or otherwise mislead the Company as to the origin of any Feedback. You agree to indemnify the Company for all claims arising from any claim to any rights in any Feedback or any damages arising from any Feedback.

The enumeration of violations in this Paragraph 10 is not meant to be exclusive, and the Company has and will exercise its authority to take any action which is necessary to protect the Services, Users, and third parties from acts that would be inimical to the purpose of this Paragraph.

Privacy

We view protection of your privacy as a very important principle. We understand clearly that you and your personal information is one of our most important assets. Our Privacy Policy governs our collection, use and disclosure of your personal information and is incorporated into and forms an integral part of these Terms. Please read it carefully. It describes what information we collect from you and when, how, and why we collect information from you, whom we share your information with and when and how you can opt-out. This is important information. By accessing the Platform or using our Services, you specifically consent to our Privacy Policy.

Each Subscriber hereby specifically hereby authorizes the Company to share their personal and sensitive information, including name, address, contact number and email with the Creators for the purposes of enabling the Creator’s to provide their services.

As the access to the Platform and the Services are extended to the Subscribers and Creators solely to connect with each other, the Subscriber and the Creators will, in their discretion, determine the kind, and the way in which they will disclose their information with each other.

The Company does not determine what personal information that the Subscriber may choose to provide the Creator and vice versa.

User specifically consents to and authorizes: (i) the Creator to collect, store, use and process the personal and sensitive information provided by such User for the purposes set out herein; and (ii) the Company to collect, store, use and process the personal and sensitive information provided by such User for the purposes set out herein.

Confidentiality

Each User shall use commercially reasonable efforts to keep confidential, any and all data and information about the Company (“Confidential Information”), whether written, oral or visual, disclosed to it by the Company or which comes into its possession or knowledge, from time to time. You shall not disclose the Confidential Information to any others, except as may be required by law or as may be required to be disclosed on a strictly "need-to-know" basis for implementing the terms hereof.

Intellectual Property Rights and Ownership

The Company’s Technology, the Platform and the Company’s Trade Secrets (collectively, the “Company Intellectual Property”) constitute valuable trade secrets of the Company. All worldwide intellectual property rights and other proprietary rights in and to the Company Intellectual Property and all improvements and developments in connection therewith shall be and remain the exclusive property of the Company. The Users shall not, either directly or indirectly, infringe, misappropriate or violate the Company Intellectual Property in any manner whatsoever.

Save for the Creator’s Content and the Users Content, the Platform and all information and Content available on the Platform and its “look and feel”, including but not limited to the Company’s Marks, copyrighted works, text, graphics, logos, button icons, images, audio/video clips, data compilations and software, and the compilation and organization thereof is the property of the Company, its affiliates, partners or licensors, or is used with consent of the owner and is protected by Laws, including Laws governing, copyrights, trademarks and other intellectual property. The reproduction and use of any of these by you is prohibited unless specific written permission is provided by us. Any unauthorized use shall violate copyright laws, trademark laws and other applicable intellectual property laws.

The Company and the Company’s Marks referenced in the Platform are the intellectual property rights of the Company. Any unauthorized use of the same is strictly prohibited and all rights in same are reserved by the Company. No use of any the Company’s Marks may be made by any third party without the express written consent of the Company.

You agree not to engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of the Content obtained through the Platform for any commercial purposes. If you download or print any Content for personal use, you must retain all copyright and other proprietary notice contained therein.

Subject to these Terms, we grant each User a non-exclusive, revocable, non-sub-licensable, non-transferable, and limited license to access the Platform solely for the purpose availing the Services.

Nothing contained on this Platform should be construed as granting, by implication or otherwise, any right, license, or title to any of the Company’s intellectual property and the Company’s Marks, without the advance written permission of the Company or such third party as may be appropriate. All rights are expressly reserved and retained by the Company. Your misuse of any of the Company Intellectual Property, the Company’s Marks displayed on the Platform, or any other Content on the Platform, except as provided in these Terms, is strictly prohibited. You are also advised that the Company considers its intellectual property to be among its most valuable assets and will aggressively enforce its intellectual property rights to the fullest extent provided under Law.

Disclaimer

You acknowledge that we have no duty to take any action regarding: (i) which Users gain access to the Services; (ii) what Content you access via the Services; or (iii) how you may interpret or use the Content.

The Platform, the Services, the Content, including without limitation, any information delivered as part of the foregoing are provided on an “as is” and “as available” basis, without warranty of any kind, express or implied, whether by statute, common law, custom, usage or otherwise, including, but not limited to performance, security, integration, quiet enjoyment, satisfactory quality and implied warranties of title, non-infringement, merchantability and fitness for a particular purpose as well as all warranties arising by usage of trade, course of dealing, or course of performance. Without limiting the foregoing, the Company makes no warranty that: (i) Platform, the Services, the Content, including without limitation any materials and information delivered as part of the foregoing: (a) will meet your requirements; (b) will be accurate, uninterrupted, timely, secure, or error-free; (ii) the results that may be obtained from the use thereof will be effective, accurate, or reliable; (iii) the quality of the Services purchased or accessible by you will meet your expectations; (iv) any errors or defects in the foregoing will be corrected; and (v) is free of viruses or other harmful components.

The Company specifically disclaims all liability for any actions resulting from your use of any the Platform and the Services. You may use and access the Platform and the Services at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the use of and access to the Platform or any Service.

The Company disclaims any and all liability with respect to any Losses, personal injury or other harm that may be caused by your reliance on any advice, suggestions, recommendations or other information provided on the Platform.

The Company does not endorse any advertiser on its Platform in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Indemnification

You shall indemnify, defend and hold harmless us, our affiliates, holding companies, subsidiaries, affiliates and any related companies, licensors and partners, and each of our and their respective officers, directors, employees, consultants, agents, representatives, contractors, content providers, vendors and suppliers from all Losses brought against or suffered by any of them resulting from, arising out of or relating to your (or any third party using your identity or your Account, computers, systems, mobiles, machines, communication devices, network and others applications and resources): (i) use or misuse of, or access to, the Platform, the Services, Content, or otherwise from your Creator’s Content; (ii) violation or breach of these Terms; (iii) violation or breach of any Applicable Law, whether or not referenced herein; (iv) violation of any rights of any third party; and (v) any dealings between you and any third parties. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

Limitation of Liability

The Users specifically acknowledge that the Services are provided hereunder with the expectation that the Company shall not assume any risks of the Users. Accordingly, in no event shall the Company assume any risks of the Users.

The Users further acknowledge and agree that every decision taken by them pursuant to the transactions contemplated hereunder represents an assumption of risk and that the Company does not and shall not underwrite or assume the Users risk in any manner.

The Company shall not be held liable for any liabilities suffered by the Users or any third party relating to or arising out of: (i) a failure by the Users to adhere to these Terms; (ii) negligent acts of the Users; and/or (iii) breach by the Users of any Applicable Law.

In no event shall we, our affiliates, holding companies, subsidiaries, affiliates and any related companies, licensors and partners, and each of our and their respective officers, directors, employees, consultants, agents, representatives, contractors, content providers, vendors and suppliers be liable under contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the Services: (i) for any lost profits or other economic losses, loss of data and other programs, loss of opportunity, business interruption, cost of procurement of substitute goods or services, or special, indirect, incidental, punitive, compensatory or consequential damage of any kind whatsoever; (ii) for any bugs, viruses, trojan horses, or the like (regardless of the sources of origination), or (iii) for any direct damages in excess of ₹1000/- (Rupees One Thousand only) or the fees (if any) paid to us for the Services (whichever is lower), even if the Company has been advised of, knew, or should have known, the possibility thereof. You acknowledge that the fee paid by you reflects the allocation of risk set forth in these Terms and that the Company would not enter into this agreement and Terms without these limitations. You hereby waive any and all claims against the Company arising out of your use of the Platform and the Services, or any conduct of the Company’s personnel. Your sole and exclusive right and remedy in case of dissatisfaction with the Services or any other grievance shall be your termination and discontinuation of access to or use of the Services.

In no event shall we, our affiliates, holding companies, subsidiaries, affiliates and any related companies, licensors and partners, and each of our and their respective officers, directors, employees, consultants, agents, representatives, contractors, content providers, vendors and suppliers be liable any bodily injury, loss of life, loss of property or any other accident that arise out of or is in any way connected with any use of the Platform, the Services or the Content.

The Company shall not be liable for Losses and damages resulting from the use of (or the inability to use) electronic means of communication with the Platform, including, but not limited to damages resulting from failure or delay in delivery of electronic communications, interception, or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.

Third Party Services

The Services may permit you to link to other websites, services or resources on the internet, and other websites, services, or resources, may contain links to the Services. The use of any website which are controlled, owned, or operated by third parties is governed by the terms and conditions of use and privacy policies for those websites, and not by these Terms. When you access third party resources on the internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such website or resources. The inclusion of any such link does not imply our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such website or resources. It is your responsibility to protect your systems from items such as viruses, worms, trojan horses and other items of a destructive nature. The Company expressly disclaims any liability arising in connection with your use and/or viewing of any websites or other material associated with third party links that may appear on the Platform. You hereby agree to hold the Company harmless from any liability that may result from the use of third-party links that may appear on the Platform.

Copyright Infringement Complaints

The Company respects the Intellectual Property Rights of others, and it strongly prohibits its Users from posting any Content on the Platform that violates a Person’s intellectual property rights.

You shall not use the Services in violation of any Intellectual Property Rights of any Person, nor shall you utilize the Platform and the Services to publish Content in a manner that would expose them to public view in violation of Applicable Laws. The Company will, in appropriate circumstances, terminate access to the Platform/Services of violators. If a third party believes that you have violated their Intellectual Property Rights and notifies us, we will forthwith take all necessary action, including but not limited to immediately terminating your access to the Platform/Services, in addition all other rights available to us under this Agreement, under Applicable Law and in equity.

The Indian Copyright Act, 1975 (“Copyright Act”) provides a complaint procedure for copyright owners who believe that certain Content on the Platform infringes their rights. If you believe that your work has been improperly copied and posted on the Platform, please provide us with a written complaint the following information: (i) the description of the work with adequate information to identify the work; (ii) details establishing that the complainant is the owner or exclusive licensee of copyright in the work; (iii) details establishing that the copy of the work which is the subject matter of transient or incidental storage is an infringing copy of the matter of transient or incidental storage is an infringing copy of the work owned by the complainant and that the allegedly infringing act is not covered under Section 52 or any other act that is permitted by the Copyright Act; (iv) details of the location where transient or incidental storage of the work is taking place; (v) details of the person, if known, who is responsible for uploading the work infringing the copyright of the complainant; and (vi) undertaking that the complainant shall file an infringement suit in the competent court against the person responsible for uploading the infringing copy and produce the orders of the competent court having jurisdiction, within a period of 21 (twenty-one days) from the receipt of the notice. On receipt of the written complaint, the Company, if satisfied from the details provided in the complaint that the copy of the work is an infringed copy, within the time prescribed under law, take measures to refrain from facilitating such access for a period of 21 (twenty-one) days from the date of receipt of the complaint or till it receives an order from the competent court restraining it from facilitating access whichever is earlier. The Company may restore the storage of the work in case the complainant fails to produce the orders of the competent court having jurisdiction, restraining it from facilitating access. In case the complainant fails to produce the orders of the competent court having jurisdiction within the stipulated period, the Company shall not be obliged to respond to any further notice sent by the same complainant on the same work in the same location.

You must send copyright infringement complaints to support@tagmango.com

Governing Law, Jurisdiction and Dispute Resolution

These Terms will be governed by the laws of India. Further, the courts at Howrah, Kolkata, West-Bengal, India shall have exclusive jurisdiction for all matters arising out of or in connection with these Terms and you agree to irrevocably submit to the exclusive jurisdiction of such courts.

The concerned parties shall amicably resolve any and all disputes arising out of or in connection with these Terms, failing which the disputes shall be settled in accordance with provisions of the Arbitration and Conciliation Act, 1996. The parties will refer the dispute to a sole arbitrator to be appointed by the Company. Any arbitral award shall be final and binding on the parties. The seat of the arbitration shall be Howrah, Kolkata, West-Bengal, India. The language of arbitration shall be English.

Termination

You may stop using the Platform and the Services at any time.

A Subscriber’s access to the Creator’s Services will automatically terminate upon the completion or delivery of the subscribed Creator’s Services.

We may, at any time, terminate your right to access and use of the Platform and the Service(s) if:
you breach any provision of the Terms (or act in a manner that clearly shows you do not intend to, or are unable to, comply with the Terms);you fail to make the timely payment of fees for the Services, if any;you physically, verbally, or through other means abuse, threaten, bully, or harass us or our personnel (in such circumstances, we may alternatively suspend or restrict your access to the Services); oryou have repeatedly made complaints in bad faith or without a reasonable basis and continue to do so after we have asked you to stop (in such circumstances, we may alternatively suspend or restrict your access to the Services).

We may, at any time, terminate your right to access and use of the Platform and the Service(s) if we are required to do so by Applicable Law.

Upon termination of your access to the Platform or Services for any reason, you shall destroy and remove from all computers, devices, equipment, and other storage media all copies of any intellectual property owned by the Company that you acquired through the Services.

Upon termination, all licenses, and any other rights and services provided by the Company to the Users shall cease immediately. Any such termination may result in the forfeiture and destruction of information associated with your Account.

Upon termination, any and all rights granted to the User will immediately be terminated, and the User shall promptly discontinue all use of the Services.

Termination of these Terms, or any license, or User's access to the Platform and the Services shall not limit the Company from pursuing other remedies available to it, including injunctive relief, nor shall such termination relieve any User of its obligation to pay all fees that have accrued or are otherwise owed by such User.

All provisions of these Terms which, by their nature should survive termination shall survive termination, including, without limitation, the provisions governing any licenses you have granted to us, ownership of intellectual property, warranty disclaimers, indemnity, and limitation of liability.

Miscellaneous Provisions

Contact us

You may contact us at the following address:

TagMango Private Limited
C/o West Bengal Hosiery Industries Pvt. Ltd.,
135 Fore Shore Road Howrah,
West Bengal-711102, India.
Effective Date: January 1st, 2021
Copyright 2020 to 2021: TagMango Private Limited. All rights reserved. No part of the Platform may be copied, reproduced, modified, or distributed in any form or manner without the prior written permission of Company.